Customer Engagement Executive

Educational Background: CA (freshers)/MBA finance with XBRL background having 1–2-year experience

Background:

Looking for candidates in the ‘Customer Engagement’ role to work with our customers in Europe
and UK to comply with the new European regulation of European Single Electronic Format (ESEF).
ESEF requires all listed companies in the EU and UK to submit their annual reports in iXBRL format, a
digital reporting format.
The role will include working with customers in Europe and UK to

• Train end companies on use of our SaaS software for financial compliance reporting
• Assist clients with any queries in their annual report iXBRL creation and submission process
• Coordinate with product teams for any user enhancement requests and updates.

Selection Criteria:

• Strong in financial and accounting concepts.
• Excellent in spoken and written English, and highly articulate.
• Willing to work in European and UK shifts
• Knowledge of/experience with XBRL preferred, But no constraints here.
• Candidates should be willing to work in a highly dynamic work environment with a ‘Customer First’ approach.
• German or French language is value added.
• Location: Remote